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Last Updated: October 2025
Welcome to Unified Response. By accessing or purchasing from our website (https://theunifiedresponse.com), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase.
Overview
Unified Response provides educational resources designed to help families, first responders, and community members better understand mental health crises and response strategies.
All products offered through our website are digital downloads only — no physical products are shipped.
By accessing our site or purchasing a product, you agree to these Terms and our Privacy Policy
Digital Products
All items sold through Unified Response are digital files (such as PDF guides).
Upon completing your purchase, you will receive a download link sent to the email address you provide at checkout.
Please ensure your email address is entered correctly.If you do not receive your download link within 15 minutes, check your spam or promotions folder before contacting us at [email protected].
Refunds and Exchanges
Because all items are digital and instantly accessible, all sales are final.
We do not accept returns, exchanges, or provide refunds once a product has been downloaded or delivered via email.
If you experience a technical issue accessing your file, please contact our support team — we’ll ensure you receive the file you purchased.
User Accounts (Optional)
You may choose to create an account to manage purchases and access downloads more easily.
Creating an account is optional and not required for purchase.
You are responsible for maintaining the confidentiality of your account credentials and agree not to share your login information with others.
Unified Response reserves the right to suspend or terminate accounts that violate these terms or misuse content.
Intellectual Property
All materials on this website—including text, images, guides, logos, and downloadable products—are the intellectual property of Unified Response and are protected under copyright law.
You may:
- Download purchased materials for personal, non-commercial use.
- Print or share them privately within your household or organization for educational purposes.
You may not:
- Redistribute, resell, upload, or share our digital files publicly.
- Modify and rebrand our materials for sale or distribution.
Violations of these terms may result in legal action.
Newsletter and Email Communication
Subscription to our newsletter is voluntary.
By subscribing, you consent to receive occasional educational updates, resources, and product information from Unified Response.
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
We will never sell, rent, or share your contact information with third parties for marketing purposes.
Limitation of Liability
All Unified Response products and resources are provided for informational and educational purposes only.
They are not a substitute for professional medical advice, diagnosis, or treatment.
By purchasing or using our materials, you agree that Unified Response and its team members are not liable for any damages, losses, or actions arising from your use or misuse of our content.
If you or someone you know is in crisis, call 911 or 988 (Suicide & Crisis Lifeline) immediately.
Modifications to Terms
Unified Response may update these Terms and Conditions from time to time to reflect changes in our operations or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website constitutes acceptance of any revised terms.
Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
📧 [email protected]